Help & FAQ

J&J Providence Global LLC — Building Tomorrow’s Innovations Today

How can we assist you?

Our support team provides timely, professional assistance for partners, investors, and customers. Choose a path below or reach out directly.

Questions about solutions, partnerships, or the website?

For confidential investor assistance and materials.

Website or account issues? Share details and screenshots.

Apply to join our affiliate/promo programs.

Quick answers to common questions.

How do I invest or request a proposal?

Review our Investor Relations page for the confidential brief and submission form. You’ll receive a confirmation and next-step timeline.

How can I become an affiliate or partner?

Visit Affiliates & Partners for program tiers, requirements, and application.

Where are product updates and news posted?

Check Insights for company news, releases, and thought leadership.

What response times should I expect?

Standard: 1–2 business days. Investor and incident-related tickets are prioritized.

How do I report a website issue?

Email support@jjprovidenceglobal.com with steps, screenshots, and your device/browser.

We’re here to assist. Choose email or the contact page.